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Description
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Review
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Shipping
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Return
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Specification parameters
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Water Proof
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5ATM
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Material
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Case: Stainlness steel
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Size
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# 6(16.5 mm)
# 7(17.4 mm) # 8(18.2 mm) # 9(19.0 mm) # 10(19.9 mm) # 11(20.7 mm) # 12(21.5 mm) # 13(22.3 mm) thickness 2.6mm |
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Weight
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around 2.9g
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Color
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Silver, gold , Black
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Chipset (main chip model)
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AC6323
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Memory (ROM+RAM)
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Flash:4Mbit (RAM:73KB)
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G-Sensor
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STK8321
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BT Version
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5.3
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MobileAPP-GPS
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Yes
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Heart rate sensor
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GH3018
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Battery Type
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Polymer Pure Cobalt Battery
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Battery Protection
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Support lithium battery protection: Under-discharge protection voltage is 2.8V. Overcharge voltage when fully charged is 4.2V.
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Operating temperature range
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(-20-50℃)
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Charging management circuit
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The MCU has a built-in charging management PMU. The configurable charging current range is 5-300mA. It supports anti-reverse
connection |
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Battery Capacity
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15mah-20mah(optional)
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Charging time
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1.5-2 hours
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Theory Standby time
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7-9 days
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Normal using time
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3-5days
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Charging
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Magnetic charge /charging case(optional)
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Compability
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Android8.0 and above; Apple IOS 10.0 and above
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Compability Software
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SmartHealth
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Operation
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The ring has no touch and no buttons; App initiates movement and function tests
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Module
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Notes
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Motion data
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Accurate distance / accurate calorie data / accurate step count
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Multisports
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Running, cycling, Ropeskipping, Walking, Mountaineering, yoga, Dance,golf
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Step&G-sensor
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Self-developed ring precision step counting algorithm, with an accuracy rate of more than 95%
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Heart rate
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APP launches heart rate test / Dynamic rate trend and data analysis / Heart rate historical data
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Heart rate accuracy
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The accuracy rate of static heart rate is more than 98%,(compared with the laboratory test of heart rate belt)
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Sleep
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Precise sleep algorithm, sleep coach reminds
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Blood oxygen
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APP initiated blood oxygen test / continuous blood oxygen data / historical blood oxygen data
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Camera control
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The app's shake-to-take-photo feature.
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Others
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Unit format, sedentary reminder, low power reminder, heart rate warning
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Wechat&Apple
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Access wechat Sports and Apple Health
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APP multi-Language support
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The app supports 31 languages: Simplified Chinese, Traditional Chinese, English, French, Italian, Spanish, Portuguese, Japanese,
German, Polish, Hungarian, Russian, Ukrainian, Korean, Vietnamese, Thai, Croatian, Swedish, Norwegian, Danish, Finnish, Czech, Slovak, Irish, Arabic, Hebrew, Persian (Iranian), Turkish, Romanian, Greek, and Indonesian |
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Support OTA
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Support for OTA
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APP
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SmartHealth
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Thank you for shopping at PotnPet.com. We are committed to delivering your order as quickly and reliably as possible. Please review our shipping policy below to understand how and when your order will be shipped.
1. Order Processing
- Processing Time: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
- Order Confirmation: You will receive an email once your order is received and another with tracking once it’s shipped.
2. Shipping Methods & Delivery Times
We offer multiple shipping options depending on your location. Shipping rates and estimated delivery times will appear at checkout.
Estimated Delivery Times:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping (U.S.): 2–3 business days
- International Shipping: 7–21 business days (depending on location)
Please note: Delivery time estimates may be affected by weather, carrier delays, or customs inspections.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your items. We may offer free shipping on qualifying orders or promotions.
4. Domestic & International Shipping
We ship across the U.S. and to select international destinations. If your country is not listed at checkout, please contact us at info@potnpet.com.
International Orders:
Customers are responsible for any customs duties, import taxes, or fees not included in our shipping charges.
5. Tracking Your Order
When your order ships, you’ll receive a confirmation email with a tracking number and link. Please allow up to 24 hours for tracking details to update.
6. Lost or Damaged Packages
If your package is damaged or lost in transit, please email us at info@potnpet.com with your order number and (if applicable) photos. We'll work with the shipping carrier to resolve the issue promptly.
7. Address Accuracy
Be sure to enter accurate shipping information during checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
8. Questions?
Have shipping-related questions? Reach out to us:
Ather Craft LLC
30 N Gould St #48399
Sheridan, WY 82801
Email: info@potnpet.com
At PotnPet.com, your satisfaction matters. If you're not completely happy with your order, you may return eligible items within 15 days of delivery. Please review the following policy for full details on how returns and refunds are processed.
1. Return Eligibility
To qualify for a return:
- The item must be unused, unopened, and in the same condition as when you received it.
- It must be returned in its original packaging.
- The return must be initiated within 15 days of the delivery date.
Items returned after this period may not be eligible for a refund.
2. Non-Returnable Items
We do not accept returns on the following items:
- Perishable goods (e.g. treats or food)
- Custom or personalized items
- Sale or clearance items marked as “Final Sale”
- Gift cards
3. How to Initiate a Return
To begin your return, email our team at info@potnpet.com and include the following:
- Your order number
- A brief reason for the return
- Clear photos of the item (if applicable)
Once approved, we’ll send detailed return instructions. Customers are responsible for return shipping fees unless the item was incorrect or damaged due to our error.
4. Refunds
Once we receive and inspect your returned item, you’ll receive an email notification. If approved, your refund will be issued to your original payment method within 5–10 business days.
Please note:
- Shipping costs (if applicable) are non-refundable.
- Processing times may vary depending on your bank or payment provider.
5. Exchanges
We currently do not offer direct exchanges. To exchange an item, please return the original and place a new order separately.
6. Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us within 5 days of delivery. Email info@potnpet.com with your order number and photos of the issue. We will do our best to make it right quickly.
7. Contact Us
If you have any questions regarding this policy, feel free to contact us:
Ather Craft LLC
30 N Gould St #48399
Sheridan, WY 82801
Email: info@potnpet.com







